> For the complete documentation index, see [llms.txt](https://aries-ai.gitbook.io/aries-ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://aries-ai.gitbook.io/aries-ai/faq.md).

# FAQ

1. Q: Why it shows "API is no longer valid or incorrect" when I want to connect my exchange API?\
   ![](https://423400428-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIxDxveQC6txxC2dJxMAd%2Fuploads%2FFmEpKILlA1ZApEqCcHQV%2Fimage.png?alt=media\&token=d7330593-436d-4f65-8cb2-291748776977)

   A: When you see this error message, please check with instructions below:

   1. Aries's IP address on the bottom of the window is added into \[Restrict access to trusted IPs only] area of your exchange API.
   2. \[Enable Futures] is checked.
   3. The API key and Secret key are both correct.
2. Q: There is no \[Enable Futures] option for me.\
   A: Please visit your exchange and open your Future Account, then the \[Enable Futures] option will show up.\ <img src="https://423400428-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIxDxveQC6txxC2dJxMAd%2Fuploads%2FQbCtlrZMINLJRukZpbkf%2Fimage.png?alt=media&amp;token=d92dbcc1-2283-43aa-ac41-c3e4d60658dd" alt="" data-size="original"><br>
